FAQ & Glossary

Everything you'd ask a banker — answered plainly.

The most common questions about owning, holding, and redeeming gold on DigiGold, plus a short glossary of the terms we use across the site.

Frequently asked questions

Plain-English glossary

Allocated storage
Specific physical bars assigned to a specific owner — not pooled or co-mingled with other holdings.
Unallocated storage
A claim on a pool of gold rather than specific bars. DigiGold does not use this model — every certificate is backed by allocated metal.
Full reserve
100% of circulating certificates are backed by real physical gold in custody, with no lending or rehypothecation.
Rehypothecation
When a custodian re-uses customer assets as collateral for its own borrowing. DigiGold never rehypothecates customer gold.
Proof of reserve
A public, on-chain attestation showing that the gold in the vault matches the certificates in circulation, refreshed continuously.
NFT certificate
A non-fungible blockchain token that acts as a digital deed for a specific allocation of gold.
Minting
The act of issuing a new certificate on the blockchain once the matching gold has been allocated in the vault.
Redemption
Exchanging your certificate for the underlying physical gold — delivered to you, or sold for cash at the live market price.
LBMA Good Delivery
The international standard for investment-grade gold bars, defining purity, weight, and refiner accreditation.
Spot price
The live global market price for one troy ounce of gold, quoted continuously across major exchanges.
Troy ounce
The standard unit for precious metals — about 31.10 grams, slightly heavier than a regular ounce.
Spread
The small difference between the price to buy and the price to sell, which covers execution and market-making costs.
Custody
The professional safekeeping of your gold in an insured, audited, tier-1 vault on your behalf.
Self-custody
Holding your certificate in a wallet you control, where only you hold the private keys.
Wallet
A piece of software (or hardware device) that stores the keys proving ownership of your certificates.
Private key
The secret credential that authorises moves from your wallet. Lose it and no one — including us — can recover the assets inside.
Gas fee
A small network fee paid to the blockchain to process a transaction, similar to a wire or settlement fee at a bank.
On-chain
Information recorded directly on the public blockchain, where anyone can verify it independently.
KYC / AML
Know Your Customer and Anti-Money-Laundering checks — the identity verification regulators require before you can transact.
Vault attestation
An independent confirmation from the custodian (and auditor) that the listed bars are physically present and allocated.

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